JackpotCity resource is managed by Bayton LTD and Baytree LTD, which are part of the CityViews Group holding, registered in Malta and operating under a general license from Malta Gaming Authority.
Baytree LTD has a separate license from the regulator of the Canadian gambling “oasis” Kahnawake Gaming Commission.
JackpotCity platform has dominant black and purple tones, “flavored” with not very contrasting font colors. It may cause some discomfort for users with visual impairment.
The resource has 27 language versions, many of which are Asian. There is also a Russian version.As usual, the top line has the options to log in, deposit quickly, switch to the account management and information about the current balance. Immediately below it there is combined in one main and game menu, containing items:
The developers tried to be concise for an ad block, which took up all the screen space after the menu.
At the very bottom of the page there is another menu, partially duplicating the gaming one, as well as containing information about JackpotCity casino and redirecting users of mobile devices with different operating systems to the most convenient version of the game platform for them. There are also technical support contacts and a set of rules here.
“All-thumbs” developers worked on the site, so the structure and functionality of the resource isn’t thought out, everything runs very slowly, and users need to have strong nerves and unlimited patience to play here.
The site contains lots of junk information, absolutely not corresponding to the quality of content.
In the game lobby there are slots of a single provider - Microgaming company, as well as its satellites. The number of simulations barely exceeded 3 hundred. In the general list there are also some popular slots that allow you to win the earned progressive jackpot.
“Live casino” is in a similar situation.
In addition to the content from Microgaming, there are Evolution Gaming products, and a poor choice of blackjack and roulette options will allow you to close the page with them without regret and return to the slots.
To attract new players, JackpotCity marketers were generous to present a 4-step welcome bonus. The first 4 deposits within the total amount of 1600 CAD imply 100% allowance.
Loyalty and VIP programs overlap each other with the aim to encourage users to play actively, offering in return free spins, exclusive bonuses, crediting, a personal manager and much more.
For regular players there is an individual bonus policy. Offers depend on their activity during the past week and may consist of reload, free spins or bonuses to deposits. Notifications of available bonuses will be sent to your e-mail, internal mail or by SMS.
The list of payment instruments is not far behind the game lobby regarding the “wideness of choice”. You can make a deposit or get your winnings only via:
Financial relationships between players and JackpotCity casino have a minimum limit of 20 CAD.
The maximum payout amount is so “big” that the casino administration didn’t dare to publish it.
The brightest “spot” of JackpotCity casino operation is in its “mobility”. The menu at the bottom of the site contains good news for fans of mobile devices:
It should be noted that any of these versions a step ahead of the desktop version.
The work of support is also arranged in the “best traditions” of the resource. A promising caption 24/7 Player Support can be misleading exactly until the moment when you see the information that you can contact them only… by email!
In order to make its way into the cohort of online gambling leaders, the management of JackpotCity casino should radically reconsider its attitude to work.
Taking into account all the aspects of JackpotCity casino, the OceanCasinos team believes that an objective assessment is 3 points out of 10.